The Tatawai Comfort Promise

The Tatawai Comfort Promise

Skin that feels reactive or unsettled can respond unpredictably - especially during periods of restoration.

If your skin does not tolerate a Tatawai product within 30 days of purchase, we offer a refund of the purchase price (excluding shipping) for first-time purchases.

We recommend:

  • patch testing prior to first use

  • introducing one product at a time

  • applying sparingly during initial use

This reflects the same approach outlined in our Skin Barrier Reset Guide — reducing pressure, maintaining consistency, and allowing the skin to stabilise over time.

Please note:

  • this applies to first-time purchases only

  • limited to one product per customer