The Tatawai Comfort Promise
The Tatawai Comfort Promise
Skin that feels reactive or unsettled can respond unpredictably - especially during periods of restoration.
If your skin does not tolerate a Tatawai product within 30 days of purchase, we offer a refund of the purchase price (excluding shipping) for first-time purchases.
We recommend:
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patch testing prior to first use
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introducing one product at a time
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applying sparingly during initial use
This reflects the same approach outlined in our Skin Barrier Reset Guide — reducing pressure, maintaining consistency, and allowing the skin to stabilise over time.
Please note:
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this applies to first-time purchases only
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limited to one product per customer